Frequently Asked Questions
Everything you need to know about our modern furniture and design services.
What is the estimated delivery time for my order?
Delivery times vary depending on the product's availability. In-stock items usually ship within 2-5 business days, while made-to-order furniture may take 4-8 weeks. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, we ship our designer furniture across the European Union and to selected international destinations. Shipping costs and delivery windows are calculated at checkout based on your location and the size of the items.
What is your return policy?
We offer a 30-day return period for all standard products. Items must be returned in their original packaging and in an unused condition. Please note that customized or made-to-order products are generally not eligible for return.
How do I care for my noo.ma furniture?
To maintain the longevity of your pieces, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals. For wooden surfaces, use specific wood oils periodically to preserve the natural finish and prevent drying.
Are the products easy to assemble?
Yes, we prioritize 'easy-assembly' designs. Most of our products feature a tool-free assembly system or come with a simple kit and clear instructions to ensure you can enjoy your new furniture within minutes of unboxing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible 'buy now, pay later' options in supported regions.